Decorative Doorstop Shop Policies

Guranteed Lowest Price - Price Match Gurantee

We will match any total order price by our online competitors, including those in the United Kingdom (and our delivery timeframe is much better)*. The total order price must include both the item price along with shipping fees (UK charges $27.00 and higher for shipping).

If you find a lower total order price within 30 days of ordering from us, please send us an email with the link to the website, and we will refund you the difference.

* - Online Retailer must be an official reseller of Dora Designs (no individual EBAY sales, or Dora Designs knock-off items).
- Doorstop orders (price of the item, plus shipping) must be above $30.00 US (applies to almost all orders).
- Draught Excluder orders (price of the item, plus shipping) must be priced above $40.00 US (applies to almost all orders).

Return Customer Discount

All return customers will be awarded an automatic 10% discount on their order total. This discount will be applied upon order processing, and an email will be sent to the customer with the adjusted total.

Shipping

All Dora Design items are shipped from Pennsylvania. Most orders, including those to the West Coast, are delivered within 5-6 business days. For expedited delivery, please call 310-592-7169.

Our current shipping special states that shipping will be free on any order of 2 or more items.

Flat rate shipping does not apply to Hawaii and Alaska, or international shipments.

Privacy - Customer Information

We strive to protect our customers' information. As a result, we do not share any customer information with 3rd party affiliates, nor do we sell customer information to 3rd parties.

Returns

Any returned item will be subject to a 20% restocking fee. Return shipping must be paid for by the customer.

Any item must be returned within 30 days of that item's delivery date (date that FedEx logs as the delivery date), and each item must be in new condition.

Copyright 2010

- All content descriptions written by www.decorativedoorstopshop.com are the sole property of www.decorativedoorstop.com and Chester County Businesses.